Take the charter fee and the provisioning allowance, each as its own payment.
Crewed motor and sailing yachts, superyacht charter operators and charter brokers take large sums weeks before embarkation, plus an allowance for fuel and food that is settled up after the trip. Clients pay from their own wallet, and the money reaches your wallet once it has fully cleared. The allowance taken this way is a full payment, not a card hold, so returning any unspent part is a payment you send back yourself.
Before you read on: we publish every business type we take and every one we refuse — 28 we take, 10 we refuse.
Check yours in ten secondsA very large sum, from a first-time client abroad, weeks before anyone steps aboard.
The provisioning allowance is a second payment, and it rarely comes out exact
On top of the charter fee, the client pays an advance provisioning allowance for fuel, food, drinks and berthing. After the trip the captain's accounts show what was spent: some comes back to the client, or the client owes a little more.
Send the allowance as its own link, separate from the charter fee. If the trip ran over, the top-up is one more link for the exact shortfall. If money is left over, returning it is a payment you send back yourself, under your own charter terms.
A charter fee is far larger than most payment routes were built for
A week on a crewed yacht is a five- or six-figure sum, often paid by a client you have never billed before, from a bank in another country. Large, first-time, cross-border payments are exactly what a bank's risk checks slow down or stop.
Clients can pay from their own wallet, which suits an amount this size. A card option is offered in some countries, but whether it works depends on where the client is and on the card company's own checks, and payment limits depend on method, country, provider, and verification — often well below a charter fee. The money reaches your wallet once the payment has fully cleared.
Weather, a changed itinerary or the allowance statement become arguments after the trip
A day lost to wind, a skipped anchorage or a line on the provisioning statement can turn into a dispute weeks after the client has flown home.
The client sends the payment themselves, and Zoyn does not reverse it once it has cleared, so a payment made from a wallet cannot be pulled back through a card dispute. Your charter contract governs cancellations, weather days and the allowance, together with the law that applies to you. Someone who paid by card or bank can still raise a dispute under that company's own rules.
Fee and allowance on separate links, priced by you.
Create one link per payment
The first half of the charter fee at signing. Then the second half, and the provisioning allowance as a separate link. Each carries the yacht name and charter dates as the description.
The client pays
From their own wallet, or by card where a card option is offered in their country and the amount is within its limits.
The money lands in your wallet
Once the payment has fully cleared, in the currency the link was set in.
What a charter operator asks first.
Can I take half the fee at signing and the rest before embarkation?
Yes — as two links, each a fixed amount. Every link is a single payment; there is no payment plan and no automatic billing.
How do I handle the provisioning allowance?
As its own link, separate from the charter fee, so the client and your accounts see it as its own sum. The allowance taken this way is a full payment: the money reaches you, and returning any unspent part after the trip is a payment you send back yourself. A shortfall is one more link for the exact amount.
The charter was agreed through a broker — who sends the link?
Whoever is taking the payment under the charter contract sends it from their own Zoyn account. Each link pays the account holder who created it, and there is no way to add other people to receive part of it.
A client disputes a weather day weeks after the charter — what happens to the payment?
The client sends the payment themselves, and Zoyn does not reverse it once it has cleared, so a payment made from a wallet cannot be pulled back through a card dispute. Your charter contract governs weather days and the allowance. Someone who paid by card or bank can still raise a dispute under that company's own rules.
Is the money really mine once it arrives?
It lands in a wallet only you control. Two honest limits: while your Zoyn account is under review, Zoyn pauses automatic payouts to your wallet until the review is finished; and a card payment can be declined or asked for ID before it is sent.
Do you accept my business?
We publish every business type we take and every one we refuse, and every application is checked before it goes live — we don't promise a timeline we can't keep.
Not sure we'd take your business at all? See what we accept and what we don't. Chartering aircraft rather than yachts? Read the private jet charter page.
Take your next charter payment on Zoyn.
Apply today, and each charter fee and allowance reaches your wallet once it has fully cleared. Every application is reviewed.